Support Guidelines

Basic Support Guidelines

Our basic support package is free to all customers and includes the following.

Live Phone Support: 9 a.m. EST to 5 p.m. EST 1-888-MYFUZION

E-mail Support:

Case Limit: Unlimited

Response Time: Usually instant, but within 8 business hours minimum

As a Fuzion customer you are entitled to one user who has support privileges with access to our entire support team. In addition, you will have a personal account manager whose responsibility is to make your experience with Fuzion a success.

Please fill out the form below to Request a Demo or for Additional Information