Support Guidelines

Basic Support Guidelines

Our basic support package is free to all customers and includes the following.
 

Case Limit: Unlimited

Response Time: Usually instant, but within 8 business hours minimum

As a Fuzion customer you are entitled to one user who has support privileges with access to our entire support team. In addition, you will have a personal account manager whose responsibility is to make your experience with Fuzion a success.

For Additional Information, please email sales@capricciosoftware.com or call (540) 226-9556